Privacy Policy
1. Introduction
Welcome to Straight Up Metal Roofing. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or contact us regarding our metal roofing services.
2. Information We Collect
- Personal Information: When you request a quote, contact us, or subscribe to updates, we may collect details such as your name, email address, phone number, and property address.
- Usage Information: We automatically collect certain information when you visit our website, including your IP address, browser type, pages viewed, and the date/time of your visit. This information helps us improve our website and service offerings.
3. How We Use Your Information
- Service Delivery: We use your personal information to respond to your inquiries, provide quotes, and manage projects.
- Communication: Your contact details may be used to send you updates, newsletters, or important information regarding your project. You can opt out of these communications at any time.
- Website Improvement: Usage data helps us analyze trends and enhance our website and services.
- Legal Obligations: We may also use your information to comply with applicable legal requirements.
4. How We Protect Your Information
We take your privacy seriously and implement a range of security measures to protect your data. While no online transmission is 100% secure, we use industry-standard practices to safeguard your information from unauthorized access, disclosure, or alteration.
5. Sharing Your Information
- Third Parties: We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us with website maintenance, data analysis, or project management. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but please note that some parts of the site may not function as intended.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- The right to access the data we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your data.
- The right to object to or restrict certain types of processing.
To exercise any of these rights, please contact us using the details provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Straight Up Metal Roofing
Sydney, Australia
Email: info@straightupmetalroofing.com
Effective Date: February 4, 2025